FAQs

🛍️ Orders

Q: How do I place an order?
A: Simply browse our products, add your favourites to your cart, and proceed to checkout to complete your purchase.

🚚 Delivery

Q: How long does delivery take?
A: Delivery times vary, but most orders arrive within 4-5 days after dispatch.

Q: Do you offer tracking?
A: Yes, tracking will be provided by email once your order has been dispatched.

💌 Contact

Q: How can I contact you?
A: You can reach us via email at, nolivia.shop@gmail.com.

💎 Products

Q: Are your items good quality?
A: We carefully select all items to ensure they meet our quality standards.

Q: Can I wear the jewellery every day?
A: Yes, but we recommend avoiding water and harsh chemicals to keep your jewellery looking its best.

🔁 Returns

Q: Do you accept returns?
A: We currently accept returns for faulty or damaged items. Please contact us within 2 days of receiving your order.

🎁 Gift Cards

Q: How do gift cards work?
A: Gift cards are delivered digitally by email and can be used at checkout.

📱 Socials

Q: Where can I follow NoLivia?
A: Follow us on our social media platforms to stay updated on new drops and updates.